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Why We Built Train321: A Note From Our CEO

Compliance training shouldn't feel like a tax. Here's the story of why we started Train321 — and what we refuse to compromise on.

I grew up in restaurants. My family owned two of them — a diner my dad ran in the morning and a steakhouse my mom ran at night. When I was thirteen, I watched a health inspector close the diner for a day because none of the new hires had food-handler cards. My dad was livid. Not at the inspector — at the training vendor, which had lost the certificates in a paperwork mix-up.

That's the world I built Train321 for.

What we refuse to compromise on

  • Content accuracy. Every course is written by a subject-matter expert and reviewed annually. When laws change, our courses change the same week.
  • Learner experience. If a cook can't finish a course on their phone during prep, we've failed.
  • Pricing transparency. No "contact us for pricing." No per-feature upsells. You see the price before you buy.

We're a small team. We're not going to be the biggest training platform. We are going to be the one that operators tell their peers about — because it worked the first time, and it worked on the worst day of the quarter.

Thanks for being part of that. If there's something we can do better, my email's below.

— Jason

Jason SmithPresident & CEO · Train321

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