Skip to main content
Our story

Compliance training shouldn't feel like a tax.

We started Train321 in 2018 because the alternatives felt built for lawyers, not for line cooks. Six years later, we've issued over 500,000 certificates to teams who actually finished the course.

The mission

Make training so good, teams finish it

The hospitality industry spends billions of dollars a year on compliance training that nobody watches. Vendors produce 1997-era slideshows, teams click through on autopilot, and the paperwork gets filed. Then an inspector shows up, and the only thing that's actually changed is a folder full of certificates.

We're building the other thing. Short, direct, written by people who worked the line. Mobile-first because our learners are taking it on their phone between a prep shift and a dinner rush. Updated the day a law changes — not the quarter after.

That's our whole thesis. If we can make training so good that people actually learn from it, compliance takes care of itself.

What we believe

Three things we refuse to compromise on

Content accuracy

Every course is written by a subject-matter expert and reviewed annually. When laws change, our courses change the same week. No ghost-written freelance copy; no auto-translated modules.

Learner experience

If a cook can't finish a course on their phone during prep, we've failed. Every course is playable in 15-minute chunks, saves progress automatically, and works on a $80 Android with a cracked screen.

Pricing transparency

No "contact us for pricing." No per-feature upsells. You see the price on every course page, volume discounts apply automatically, and unused seats are refundable for 60 days.

The team

People behind the platform

A small team — around 30 of us — split between curriculum, customer success, and engineering. Most of us have worked the line.

Jason Smith

President & CEO

15 years building compliance software for the food and beverage industry. Prior: founded SafeServ Analytics (acquired 2019).

Dr. Sarah Chen

Head of Curriculum

Former public health officer. Authored 40+ ANSI-accredited food safety modules.

Michael Torres

VP, Customer Success

Built training programs for Denny's, Jack in the Box, and 1,200+ independent restaurants.

Amelia Okafor

Head of Compliance

Employment attorney and former California DFEH investigator. Keeps our HR catalog current the day laws change.

Dev Ramanathan

VP of Engineering

Built Train321's LMS from scratch in 2018. Obsessed with mobile performance and completion rates.

Priya Shah

Director of Partnerships

Runs our relationships with state restaurant associations and franchise organizations.

Want to see how we work?

Book a 20-minute demo. We'll show you the platform with your courses already loaded.